A scripted demo day on simulated patients.

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Ben J.

CT · 07:15At risk of no-show

Risk at booking

high

  • Prior late arrival
  • No confirmation reply
  • Lives more than 25 miles away

Consent status

Opted in: SMS, EMAIL

STOP received and honored.

Day at a glance

  • 06:00 Reminder for 07:15 CT, prep instructions, reply C to confirm.
  • 06:15 Second reminder with a one-tap reschedule link.
  • 06:15 Reply: STOP.
  • 06:15 Voice call held.

The day, in order

  1. 06:00

    sms

    Reminder for 07:15 CT, prep instructions, reply C to confirm.Reason: Risk at booking high: prior late arrival.delivered
  2. 06:15

    sms

    Second reminder with a one-tap reschedule link.Reason: No reply, high risk at booking.delivered
  3. 06:15

    sms

    Reply: STOP.Reason: Patient revoked SMS.replied
  4. 06:15

    held

    Voice call held.Reason: SMS revoked. Voice not opted in. Nothing more is sent.held

Outcome is arrival and scheduling only. It is not a clinical result.