A scripted demo day on simulated patients.

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Hugo K.

MRI · 08:00Likely late

Risk at booking

medium

  • Rebooked twice
  • Two prior no-shows in 12 months

Consent status

Opted in: SMS, VOICE

No STOP on record.

Day at a glance

  • 06:00 Reminder for 08:00 MRI, prep instructions, reply C to confirm.
  • 07:15 Second nudge: parking and where to go.
  • 07:50 Reply: running late, 15 minutes.
  • 08:40 Follow-up: schedule your results visit.

The day, in order

  1. 06:00

    sms

    Reminder for 08:00 MRI, prep instructions, reply C to confirm.Reason: Risk at booking medium: rebooked twice.delivered
  2. 07:15

    sms

    Second nudge: parking and where to go.Reason: No confirmation reply and no campus presence 45 minutes before the slot.delivered
  3. 07:50

    sms

    Reply: running late, 15 minutes.Reason: Patient reply.replied
  4. 08:40

    sms

    Follow-up: schedule your results visit.Reason: Scan complete. Follow-up window is 14 days.delivered

Outcome is arrival and scheduling only. It is not a clinical result.