A scripted demo day on simulated patients.

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Kofi G.

PET · 12:00Likely late

Risk at booking

high

  • Two prior no-shows in 12 months
  • Referred from an outside clinic
  • Lives more than 25 miles away

Consent status

Opted in: SMS, VOICE, EMAIL

No STOP on record.

Day at a glance

  • 06:00 Reminder for 12:00 PET, prep instructions, reply C to confirm.
  • 11:15 Second nudge: parking and where to go.
  • 11:50 Reply: running late, 15 minutes.

The day, in order

  1. 06:00

    sms

    Reminder for 12:00 PET, prep instructions, reply C to confirm.Reason: Risk at booking high: two prior no-shows in 12 months.delivered
  2. 11:15

    sms

    Second nudge: parking and where to go.Reason: No confirmation reply and no campus presence 45 minutes before the slot.delivered
  3. 11:50

    sms

    Reply: running late, 15 minutes.Reason: Patient reply.replied

Outcome is arrival and scheduling only. It is not a clinical result.