A scripted demo day on simulated patients.

← Back to Today

Quinn L.

PET · 09:15At risk of no-show

Risk at booking

high

  • No confirmation reply
  • New patient
  • Self-pay

Consent status

Opted in: SMS, VOICE, EMAIL

No STOP on record.

Day at a glance

  • 06:00 Reminder for 09:15 PET, prep instructions, reply C to confirm.
  • 07:15 Second reminder with a one-tap reschedule link.
  • 08:15 Call: no answer, voicemail left.
  • 08:45 Desk card: slot released to the standby list at start time if no arrival.

The day, in order

  1. 06:00

    sms

    Reminder for 09:15 PET, prep instructions, reply C to confirm.Reason: Risk at booking high: no confirmation reply.delivered
  2. 07:15

    sms

    Second reminder with a one-tap reschedule link.Reason: No reply, high risk at booking.delivered
  3. 08:15

    voice

    Call: no answer, voicemail left.Reason: Two unanswered messages, 60 minutes before the slot.failed
  4. 08:45

    held

    Desk card: slot released to the standby list at start time if no arrival.Reason: No contact and no campus presence 30 minutes before the slot.held

Outcome is arrival and scheduling only. It is not a clinical result.