A scripted demo day on simulated patients.

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Ulla D.

MRI · 16:15Likely late

Risk at booking

medium

  • New patient
  • Lives more than 25 miles away

Consent status

Opted in: EMAIL

No STOP on record.

Day at a glance

  • 06:00 Reminder for 16:15 MRI, prep instructions, reply C to confirm.
  • 15:30 Second nudge: parking and where to go.
  • 16:05 Reply: running late, 15 minutes.

The day, in order

  1. 06:00

    email

    Reminder for 16:15 MRI, prep instructions, reply C to confirm.Reason: Risk at booking medium: new patient.delivered
  2. 15:30

    email

    Second nudge: parking and where to go.Reason: No confirmation reply and no campus presence 45 minutes before the slot.delivered
  3. 16:05

    sms

    Reply: running late, 15 minutes.Reason: Patient reply.replied

Outcome is arrival and scheduling only. It is not a clinical result.