A scripted demo day on simulated patients.

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Zoe J.

MRI · 10:30Arrived before start

Risk at booking

medium

  • No confirmation reply
  • Booked more than 30 days out

Consent status

Opted in: SMS, EMAIL

No STOP on record.

Day at a glance

  • 06:00 Reminder for 10:30 MRI, prep instructions, reply C to confirm.
  • 09:00 Confirmed: replied C.
  • 10:10 Checked in at the imaging kiosk.

The day, in order

  1. 06:00

    sms

    Reminder for 10:30 MRI, prep instructions, reply C to confirm.Reason: Risk at booking medium: no confirmation reply.delivered
  2. 09:00

    sms

    Confirmed: replied C.Reason: Reply to the 06:00 reminder.replied
  3. 10:10

    kiosk

    Checked in at the imaging kiosk.Reason: Kiosk record matched the appointment.delivered

Outcome is arrival and scheduling only. It is not a clinical result.